Refund policy

SEYKUNU operates under a Print on Demand model. Every product is made when you order it. For this reason, we do not accept returns due to change of mind. However, if your product arrives damaged, with a print defect, or incorrect, we will replace it at no additional cost. Contact us within 30 days of receiving your order at support@seykunu.com with a photo of the issue.

Reporting window
You have 30 days from the date of delivery to report any issues. After 30 days we are unable to offer a replacement.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions — non-returnable items
As all products are made on demand and personalized, we cannot accept returns due to change of mind. We also do not accept returns on sale items or gift cards.

Exchanges
The fastest way to get what you want is to contact us at support@seykunu.com and we will evaluate your case individually.

European Union — 14 day cooling off period
If merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must be in the same condition you received it, unworn, with tags and in its original packaging.

Refunds
We will notify you once we have reviewed your case and will let you know if the replacement or refund was approved. If approved, you will be refunded on your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at support@seykunu.com.